AWS Managed Service Provider, by engineers who've operated AWS since EC2 launched.
We cover what you run on AWS in three ways. We monitor your services and fix what breaks during the coverage window you choose. We manage the AWS operations you hand off, monitoring and incident response included. And if something needs building, CI/CD pipelines and infrastructure as code, we build that too. The same team has managed customers' production environments at Server Surgeon since 2005.
For teams on AWS without a 24/7 ops team.
If you run real AWS infrastructure, EC2, RDS, autoscaling, load balancers, a VPC, and someone gets paged when it breaks, we take that page off your team, from AWS monitoring and incident response to day-to-day AWS IT support. If you'd call that managed AWS hosting, the label fits: your infrastructure stays in your AWS account, and we keep it running.
Pick the service that fits, or ask us which.
Cloud Monitoring Service on AWS
We watch your AWS environment and handle incidents during the coverage window you choose: around the clock, after hours, business hours, or a custom schedule. When something breaks, a real engineer is engaged within 10 minutes, not just an auto-acknowledgement, and handles it within the guardrails you set. Priced to your environment.
Managed Cloud Services on AWS
You pick which parts of your AWS we manage: patching, backups and disaster recovery, scaling, security, networking, day-to-day administration. You keep control of the limits. Custom-scoped and custom-quoted depending on your needs. It can include the monitoring and response above.
And if the pipeline that ships to it needs building, that's Managed DevOps Services, covered below.
What our AWS managed services cover.
- EC2 and Auto Scaling
- RDS and self-managed MySQL, MariaDB, and PostgreSQL
- VPC, load balancers, DNS, and CDN
- S3, EBS, backups, and disaster recovery
- IAM, security hardening, and patching
- CloudWatch alarms, logs, and dashboards
A note on Windows servers: we support Microsoft Windows in a limited way. We monitor Windows instances and respond with server reboots and service restarts, and that's where our Windows support ends. Our depth is Linux. If you need more, tell us what you run and we'll be straight about the fit.
The build half, on AWS.
If what you need is DevOps engineering, we build it in-house: CI/CD pipelines deploying to EC2 or ECS with GitHub Actions or Bitbucket Pipelines, your AWS infrastructure captured in Terraform, and deployment automation with a rollback path. And when it ships, the team that has operated AWS since EC2 launched keeps watch.
See Managed DevOps Services →You set the limits. We stay accountable.
You set the guardrails and escalation rules, the lines we don't cross. Our access to your systems is least-privilege and logged. The engineer working your issue is a real, named senior engineer who signs their name to every ticket and email, and you'll also have a named primary technical contact for your account.
We're not new to AWS.
The same engineers have managed customers' production environments since 2005 at Server Surgeon, and AWS environments since AWS launched EC2 in 2006.
You can check the track record yourself →Priced to your environment, never a percentage of your cloud bill. No setup fee, no hidden costs. Cloud Monitoring Service is priced by environment and coverage; Managed DevOps Services is custom-quoted, with build projects quoted as one-time work.
30-day money-back guarantee · No long-term contract, month-to-month · No setup fee · Backed by a written SLA, with custom SLAs available
Hand off your AWS.
Tell us what you run on AWS and how you'd like it covered, and we'll send you a quote. No obligation.